Silver Bullet - Support Forum

Ranger => Ranger Remote => Topic started by: fpalmasani on July 14, 2017, 12:19:06 PM

Title: How do I properly unlock Ranger when using Ranger Remote?
Post by: fpalmasani on July 14, 2017, 12:19:06 PM
In most cases, Ranger should be unlocked before installation of Ranger Remote:

  
1. Install Ranger by running the Ranger installer

  
2. Unlock Ranger using RangerFlex. Reference the following link for unlocking Ranger:

    
How do I unlock my Ranger software?



  
3. Verify successful unlock by connecting to a scanner with RangerFlex

  
4. Close all software using Ranger

  
5. Install Ranger Remote by running the Ranger Remote installer

  
6. Verify successful installation and unlock by connecting to a scanner using the Ranger Remote demo application.

    
The Ranger Remote demo application, "RangerImageFromBase64.html" can be found at:
    
C:\Program Files (x86)\Silver Bullet Technology\Ranger\Ranger Remote\Demo






In some cases, Ranger and Ranger Remote will be installed without opportunity to unlock before Ranger Remote installation:

  
1. Verify that any application using Ranger/Ranger Remote is closed

  
2. Unlock Ranger using RangerFlex. Reference the following link for unlocking Ranger:

    
How do I unlock my Ranger software?



  
3. Verify successful unlock by connecting to a scanner with RangerFlex

  
4. Close all software using Ranger

  
5. Verify successful installation and unlock by connecting to a scanner using the Ranger Remote demo application.

    
The Ranger Remote demo application, "RangerImageFromBase64.html" can be found at:
    
C:\Program Files (x86)\Silver Bullet Technology\Ranger\Ranger Remote\Demo





If you are still experiencing licensing issues after following the above steps, please contact us at technical support (http://sbullet.com/technical-support) or at support@sbullet.com

When contacting us for licensing issues, please provide us with the following information:





Ranger® - The universal check scanner interface
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