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Author Topic: How do I get a CTS log?  (Read 6092 times)
Erik Wesemann
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« on: November 06, 2012, 10:32:51 AM »


1. Create the "ctstrace" folder in the following path:

  C:\Program Files\Silver Bullet Technology\Ranger\Scanner Plug-ins\[scanner model]

  Note:
    "Program Files" becomes "Program Files (x86)" on 64bit versions of Windows.
    Be sure to replace [scanner model] with the appropriate folder name.


2. After running the application a "Lsapitrace.txt" file will be created in the new folder. This is the log file.  Please send this file to support.

  Example:
  C:\Program Files\Silver Bullet Technology\Ranger\Scanner Plug-ins\[scanner model]\ctstrace\Lsapitrace.txt




Ranger® - The universal check scanner interface
Copyright © 2012 Silver Bullet Technology
www.sbullet.com
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