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Author Topic: How do I properly unlock Ranger when using Ranger Remote?  (Read 230 times)
Frank Palmasani
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« on: July 14, 2017, 11:19:06 AM »

In most cases, Ranger should be unlocked before installation of Ranger Remote:

  1. Install Ranger by running the Ranger installer

  2. Unlock Ranger using RangerFlex. Reference the following link for unlocking Ranger:

    How do I unlock my Ranger software?

  3. Verify successful unlock by connecting to a scanner with RangerFlex

  4. Close all software using Ranger

  5. Install Ranger Remote by running the Ranger Remote installer

  6. Verify successful installation and unlock by connecting to a scanner using the Ranger Remote demo application.

    The Ranger Remote demo application, "RangerImageFromBase64.html" can be found at:
    C:\Program Files (x86)\Silver Bullet Technology\Ranger\Ranger Remote\Demo





In some cases, Ranger and Ranger Remote will be installed without opportunity to unlock before Ranger Remote installation:

  1. Verify that any application using Ranger/Ranger Remote is closed

  2. Unlock Ranger using RangerFlex. Reference the following link for unlocking Ranger:

    How do I unlock my Ranger software?

  3. Verify successful unlock by connecting to a scanner with RangerFlex

  4. Close all software using Ranger

  5. Verify successful installation and unlock by connecting to a scanner using the Ranger Remote demo application.

    The Ranger Remote demo application, "RangerImageFromBase64.html" can be found at:
    C:\Program Files (x86)\Silver Bullet Technology\Ranger\Ranger Remote\Demo




If you are still experiencing licensing issues after following the above steps, please contact us at technical support or at support@sbullet.com

When contacting us for licensing issues, please provide us with the following information:
  • Ranger and Ranger Remote version
  • OS information
  • Detailed, numbered steps that you have taken to try and unlock your product
  • Product Key (E.g. "1234-5678-0000-abcd-9101-xyz1-a")
Ranger® - The universal check scanner interface
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www.sbullet.com
« Last Edit: September 06, 2017, 10:28:07 AM by pjones » Logged
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