In some cases, Canon CR-50 or CR-80 scanners can have
15 - 20 second delays between transitioning Ranger States.
If these abnormally long delay times are noticed:
Remove unneeded .loc files 1. Navigate to:
- "C:\Program Files (x86)\Silver Bullet Technology\Ranger\Scanner Plug-ins\Canon-CR50CR80\API Files"
2. Locate the file: CanoEagle.log
3. Delete CanoEagle.log
4, Locate the file: ceidrvr.loc
5. Delete ceidrvr.loc
If that does not remedy the issue: Please send Ranger Logs and INI files to support@sbullet.com
How do I capture and send a Ranger log to technical support?:
http://www.sbulletsupport.com/forum/index.php?topic=11.0 (http://www.sbulletsupport.com/forum/index.php?topic=11.0)
Where are the Ranger INI files located?:
ttp://www.sbulletsupport.com/forum/index.php?topic=51.0 (http://ttp://www.sbulletsupport.com/forum/index.php?topic=51.0)
**(ref. case #26337)