Here are the steps to capture and send a browser console log to Silver Bullet technical support.
Start console logging:1. Open the Developer Tools for your browser.
(Access it through Options>Tools)
or
(Press F12)
or
(Right-Click and select 'Inspect' or 'Inspect Element')
2. Select the 'Console' tab.
3. Ensure that Ranger Remote is started.
4. Start the Ranger Remote-based application.
5. Reproduce the issue/behavior in question.
Steps to send a log to Silver Bullet:1. Copy the output from the Console and paste into a file.
2. Save the log file (please do not use a .txt extension).
3. Send an email to support@sbullet.com that includes:
a. Name, company, location*
b. Ranger Remote log file saved above*
c. Detailed description of the issue*
d. Which Ranger Remote call is not working as documented
e. Describe the physical situation that led to the problem
f. GenericOptions.ini and <driver>Options.ini
Also see: