Ranger => Ranger Licensing => Topic started by: Bryan Clark on April 28, 2011, 09:02:07 AM
Title: How do I unlock Ranger again on the same PC, or another PC?
Post by: Bryan Clark on April 28, 2011, 09:02:07 AM
Ranger v4.9 and older
Bottom-line: Once unlocked on a computer, a Ranger license cannot be moved to a different computer.
Ranger uses a "node-locked" licensing model. When a Ranger license is unlocked, it is bound to the PC hardware it is installed on.
Occasionally, changing the hard drive or ethernet hardware on a PC will change its hardware signature. If the license is covered by maintenance, you can contact us at support@sbullet.com to request a license reset. Please make sure to include the license ID in your email.
If you need a Ranger license to install on a new PC, please purchase a Ranger license from your scanning software vendor.