Silver Bullet - Support Forum

Ranger => Ranger Licensing => Topic started by: Michael Japzon on May 16, 2011, 12:16:56 PM

Title: Unlocking Fields and Buttons appear inactive
Post by: Michael Japzon on May 16, 2011, 12:16:56 PM
If certain controls - like a button or an input field - in an unlock dialog window are not active, even after a product key has been entered, then first try editing the product key to correct any mis-keyed character(s).
NOTE that to activate all required controls in the dialog, the last character of the product key MUST also be re-entered, regardless of whether or not the character was originally entered correctly.

(http://www.sbullet.com/downloads/tmp/Mike/unlockScreen.jpg)


The last digit is generated based on the entire key so it must be re-entered.