There are 2 ways to get version information for Ranger Remote.
For Ranger Remote Server version 1.1.0.7 or higher: Important: This method is only valid for Ranger Remote Server. For version information on Ranger Remote Service, see the next section.
Open the 'About' box a. Find the tray icon for Ranger Remote
b. If Ranger Remote does not appear in the tray, navigate to "C:\Program Files (x86)\Silver Bullet Technology\Ranger\Ranger Remote" and run RangerRemote.exe
c. Right-click the Ranger Remote tray icon
d. Click 'About'
e. Screen-shot the 'About' dialog box
f. Send the screen-shot to support@sbullet.com
For all versions of Ranger Remote (including Ranger Remote Service): Check the 'Details' tab of the Properties a. Open the File Explorer
b. Navigate to ""C:\Program Files (x86)\Silver Bullet Technology\Ranger\Ranger Remote"
c. Right-click RangerRemote.exe OR RangerRemoteService.exe
d. Choose 'Properties'
e. Navigate to the 'Details' tab
f. Screen-shot the information located in the 'Detail' section
g. Send the screen-shot to support@sbullet.com