As of release 4.3.1.0-2.0.31.0, RangerForSmartPVA supports grayscale bmp or png images.

In the .ini file located at C:\ProgramData\Silver Bullet Technology\Ranger\Scanner Plug-ins\Burroughs-SmartPVA\Burroughs-SmartPVA.ini see the following options:

[Image.FrontGrayscale]
    //
    //Compression type
    //    3 = JPEG
    //    20 = Grayscale Bitmap
    //    21 = Grayscale PNG
    //The default is 3.
COMPRESSIONTYPE=3

[Image.RearGrayscale]
    //
    //Compression type
    //    3 = JPEG
    //    5 = Full Resolution JPEG
    //    20 = Grayscale Bitmap
    //    21 = Grayscale PNG
    //The default is 3.
COMPRESSIONTYPE=3


These options must be set to the appropriate image type.  In addition, the generic options to enable grayscale images must be set.

[OptionalDevices]
NeedFrontImage2 =true
NeedRearImage2 =true

Please see the following code example for enabling these options to get grayscale PNG for front and rear:

SetGenericOption("OptionalDevices", "NeedFrontImage2", "true");
SetGenericOption("OptionalDevices", "NeedRearImage2", "true");
SetDriverOptions("Image.FrontGrayscale", "COMPRESSIONTYPE", "21");
SetDriverOptions("Image.RearGrayscale", "COMPRESSIONTYPE", "21");


Please note that these driver options will not work in conjunction with some other driver options:

The following options must be 0 (default)

[Image.UIMFRONTIMG3]
TREATSNIPPETASIMAGE=0

[Image.FrontColor]
COMPRESSIONTYPE=0

[Image.RearColor]
COMPRESSIONTYPE=0


Ranger® - The universal check scanner interface
Copyright © 2016 Silver Bullet Technology
www.sbullet.com

See attached file for visualization of OCR area.

For more recent releases:

1. Create the C:\ProgramData\Panini directory

2. Put the file " logf.data" in there. 

3. Once that is done, logs start appearing in that directory.

This error occurs when trying to run one of our test apps from the SDK website with Visual Studio 2013 Express.


To resolve this issue, go into the properties of the project by right clicking on the project in the Solution Explorer.


Under the Application menu, change the Target framework: to .NET Framework 4.0. A prompt will appear:


Click "Yes" and your project will reload with the correct .NET Framework selected. You should now be able to run your test app without issue.

I am getting an unhandled exception of type 'System.InvalidOperationException' occurred in BareBones.exe" in Visual Studio 2013 with a Visual Basic App. How can I correct this issue?

The Main Hopper will feed continuously until the hopper is empty, an exception occurs, or the feed count is reached.

Manual Drop will feed continuously until stop feeding is called, an exception occurs, or the feed count is reached.

In larger scanners, these may be two separate hoppers for this.

What is the difference between Main Hopper and Manual Drop?

We have seen some instances of various scanners unable to connect with their internal device drive due to a problem with Digital Signatures:

"Windows cannot verify the digital signature for the drivers required for
this device. A recent hardware or software change might have installed a
file that is signed incorrectly or damaged, or that might be malicious
software from an unknown source. (Code 52)"

It appears that a windows update has caused problems for a number of drivers. 

Windows 7 users urged to uninstall broken update that wreaks havoc on software:
http://www.pcworld.com/article/2859120/windows-7-users-urged-to-uninstall-broken-update-that-wreaks-havoc-on-software.html

A fix is available here:

Install KB3024777 to fix an issue with KB3004394 on Windows 7 and Windows Server 2008 R2
http://support.microsoft.com/kb/3024777